08. RETURNS AND DAMAGE CLAIMS
All goods have to be checked immediately upon receipt.
Damage claims are only acceptable if notified in writing within 14 working days of receipt of all goods. In case of legitimate claims the buyer can only require replacement of the goods. Shall
replacement not be possible, the Client may choose between alternative products with the same value or a refund. The Client cannot claim further compensation. All shipping and handling charges are non-refundable and payable by the Client. All
returns must first be authorized by us in writing.